Terms & Conditions

1. General Information

The content on this website is provided for general informational purposes about Sri Harinya Hospitals, our medical services, facilities and patient support. It does not replace professional medical advice, diagnosis or treatment. Always seek the advice of a qualified healthcare provider for medical concerns.

2. Use Of Website

You agree to use this website only for lawful purposes. You must not:

• Use the website in any way that may harm, disrupt or impair its operation.
• Attempt unauthorised access to hospital systems, data or networks.
• Submit false, misleading or harmful information through contact forms or enquiries.
• Copy, reproduce or distribute website content without prior written permission.

3. Appointments & Enquiries

Online appointment requests, contact form submissions and enquiry messages are subject to confirmation by our hospital team. Submitting a request does not guarantee appointment availability, admission or specific treatment until confirmed by authorised hospital staff.

4. Medical Services

Healthcare services at Sri Harinya Hospitals are provided based on medical assessment, clinical requirements and availability of specialists, equipment and facilities. Treatment plans, procedures and outcomes may vary depending on individual patient conditions. The Hospital reserves the right to modify services, schedules or clinical protocols as medically appropriate.

5. Fees, Billing & Insurance

Hospital charges, packages and billing are subject to applicable rates at the time of service. Insurance coverage, cashless approvals, reimbursements and claim settlements depend on the terms and conditions of the respective insurance provider or TPA. Patients are responsible for verifying policy coverage and providing required documentation.

6. Emergency Care

In a medical emergency, contact the hospital emergency department or emergency helpline immediately. Website information should not be relied upon for urgent or life-threatening situations where immediate medical attention is required.

7. Intellectual Property

All website content, including text, logos, images, graphics and design elements, is the property of Sri Harinya Hospitals or its licensors unless otherwise stated. Unauthorised use, reproduction or distribution is prohibited.

8. Limitation Of Liability

To the fullest extent permitted by law, Sri Harinya Hospitals shall not be liable for any direct, indirect or consequential damages arising from the use of this website, reliance on website content, temporary unavailability of the website or third-party links. Use of the website is at your own risk.

9. Patient Responsibilities

Patients and attendants are expected to provide accurate medical information, follow hospital policies, respect staff and maintain a safe environment within hospital premises. Failure to comply with hospital guidelines may affect the delivery or continuity of care.

10. Privacy

Use of this website is also governed by our Privacy Policy, which explains how we collect, use and protect personal and medical information.

11. Changes To Terms

We reserve the right to update these Terms & Conditions at any time. Revised terms will be posted on this page with an updated date. Continued use of the website after changes constitutes acceptance of the revised terms.